FAQs

General FAQs

What materials do you use for the JarHeadz kits?

We use premium PETG (PolyEthylene Terephthalate with Glycol modification) for most of our 3D creations. PET is what most water bottles are made from! The Glycol is added to lower the melting point so that it is possible to 3D print with it.

Our downstems are made from borosilicate glass, and our bowls are made from ordinary glass or borosilicate glass as labelled.

Our upgraded mason jar rings are available in stainless steel, bare aluminum, and anodized black aluminum.

Why are some products or colors unavailable for backorder?

Because we manufacture many of our own products, any 3D printed products that are backordered are added to our manufacture queue, with a target production time of under 24 hours.

If we have disabled backordering for a 3D printed product, it means that we can't make more. Some colors of 3D printing filament have become unavailable, especially with certain ongoing supply chain disruptions.

Do you wholesale JarHeadz?

Yes! Please contact Wholesale@GoJarHeadz.com for wholesale information.

Is billing discrete?

Of course! Our shipping label and billing will show that you ordered from our parent company, Impadov Inc., but the packaging will not give any hint as to the contents.

Shipping FAQs

Do you ship to Canada?

Yes! Unfortunately, shipping to Canada can be much more expensive than in the US, so we have to exclude Canada from our free shipping deals.

Do you ship internationally?

No, not for the foreseeable future. Apologies to our friends around the world.

Is shipping discrete?

Of course! Our shipping label and billing will show that you ordered from our parent company, Impadov Inc., but the packaging will not give any hint as to the contents.

How soon will my order ship?

We aim to ship every order within one business day, with the exceptions of backordered and Print-On-Demand goods. Backordered items are clearly labelled to avoid confusionl.

Print-On-Demand goods are added to our manufacturing queue. Currently queue turnaround is less than 24 hours, but that may change with demand. We aim to ship your order within one business day of your order being manufactured.

How long will it take for my order to ship to me?

Probably 3 days within the US, 2 days if you're in Central New England.

We ship most orders USPS First-Class from SCF 019. Please note that delivery times are approximate and are subject to delays for a variety of reasons outside of our control.

Central New England - 2 days delivery time.
The remaining Contiguous US and Puerto Rico - 3 days delivery time.
Alaska and Hawaii - 4 days delivery time.
Guam - 6 days delivery time.